What if two Webflow requests change the same section?
Name which Webflow request wins when two notes edit one section, so the hours are not spent on both versions.
Reply in each thread and name the single change to build. Mark the other note to ignore, in the thread that holds it. Two active notes for one section can spend the 10 included hours twice. The plan is $999 per month. Extra time is $75 per hour and starts only after written approval. Unused hours do not carry over. A call does not choose the winner.
Two notes can describe one section
A homepage hero can sit in two open notes at once. One says to use the headline 'Spring hours' and the file spring-hero.png. The other says to use 'Email the studio' and the file desk.png. Both name the same section. They cannot both be the live hero.
Ranking the month does not pick the words. The priority guide is the order of jobs against the included hours. A single change that repeats on many pages is the many pages guide. This page is only the case where two notes disagree about one section.
Communication is asynchronous and written only. There are no calls or meetings where someone can point at the hero and choose. The written note is the choice. Urgent requests are reviewed and picked up within 24 hours. Other requests are reviewed and picked up within 48 hours. Those windows are pickup times, not a vote, and not a finish date.
Name the note that wins
Reply in both threads. In the thread you want built, say that this is the version to use. In the other thread, say which lines to ignore, and say what must stay.
Example, in the spring thread: 'Ignore the spring headline and spring-hero.png. The homepage hero should follow the other note: headline Email the studio, photo desk.png. Leave the button label as it is.'
Example, in the studio thread: 'This is the homepage hero to build. Headline: Email the studio. Photo: desk.png. Do not also build the spring version.'
A person reading either thread from the top should not have to guess. 'Use the latest' is not a choice, because each thread can look like the latest one inside itself.
If there is only one thread and the instruction changed, that is a correction, not a second request. The correction guide is the replacement line in that same thread. Open this page when two notes are already open and they fight.
Do not spend the hours on both versions
The plan is $999 per month, including 10 hours of Webflow work. An hour is time spent on the written request. It is not one hour per headline. Building the spring hero and then replacing it with the studio hero spends time on a version you will not keep.
If neither version has been started, the winning note is the work. Say so before any hour goes to the other file. If the losing version is already on staging, say stop, name the file to remove, and name the file to keep. Hours already used stay used. They are not added back because the first direction lost.
If the winner would pass the hours that are left, stop there. Additional work is $75 per hour. Before work exceeds the included hours, I share a written estimate and ask for your written approval. Additional work starts only after you approve it.
Unused hours expire at the end of each monthly billing period and do not carry over. Leaving both notes open until you are back from a trip does not park the leftover hours on the hero. Memberships cannot be paused while you choose.
Say whether the section is shared
Two notes can also disagree because one of them means a shared block and the other means a single page. Say which you mean. Name the shared block if these notes are about one, and name any page that has its own copy and should not follow the other note.
Example: 'Build the studio headline on the main hero component. Ignore the spring note. The homepage is the only page that uses this hero. Do not change /contact.'
If the notes are about two sections that only look alike, say that too, and name both pages. They are not one conflict. They are two jobs, and you still write which sentence belongs on which page. Do not assume a matching layout means the notes are safe to build together.
Keep one winner, and leave the plan in place
Dropping one note is not cancelling the membership. Cancel before the next renewal if you want future billing to stop. Service continues through the paid period you already have, within the remaining included hours. Memberships cannot be paused.
Your Webflow subscription and hosting stay in your own account. A new website or a full redesign is a separate project. Two headlines on a hero you already have are a written choice, not that project.
The Webflow retainer is the monthly plan these notes belong to. The retainer guide explains the work the included hours cover. Use this page when two open requests describe the same section.
Questions & answers
Can I leave both notes and say the newer one wins?
No. Write the winner in both threads. A newer card that never mentions the older one leaves both instructions active, and both can be built.
Does marking one note urgent pick it over the other?
No. Urgent means that request is reviewed and picked up within 24 hours. Other requests are picked up within 48 hours. Those windows are pickup times. They do not choose the headline.
What if the losing version is already on staging?
Say stop in that thread, and name the version to keep. Hours already spent stay spent. If replacing it would pass the hours left, extra time waits for a written estimate and your approval.
Do I cancel the membership to drop one of the two notes?
No. Drop the note in writing. Cancelling stops the next renewal, and service continues through the paid period. Memberships cannot be paused.
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